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Privacy Policy

Last Updated: May 23, 2026

Welcome to Ponderosa Speech and Language (“we,” “our,” or “us”). We are committed to protecting your privacy and safeguarding any personal information you share with us through our website, www.ponderosaspeech.com (the “Site”).

This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our Site or use our services.

By using the Site, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

Personal Information

Information you voluntarily provide, including:

  • Name

  • Email address

  • Phone number

  • Child or client information you choose to provide

  • Appointment requests

  • Intake or contact form submissions

  • Insurance or billing information (if applicable)

Automatically Collected Information

When you visit our Site, we may automatically collect:

  • IP address

  • Browser type

  • Device information

  • Pages visited

  • Referring website

  • Date and time of access

  • Website usage data

Cookies and Tracking Technologies

We may use cookies and similar technologies to improve website performance, understand visitor behavior, and enhance your experience.

You can disable cookies through your browser settings, though some features of the Site may not function properly.

2. How We Use Your Information

We may use your information to:

  • Respond to inquiries and appointment requests

  • Provide speech and language services

  • Communicate about scheduling and services

  • Process billing or payments

  • Improve our website and services

  • Maintain records and documentation

  • Comply with legal and professional obligations

3. Healthcare and Sensitive Information

As a speech and language practice, we understand the importance of protecting sensitive personal and health-related information.

Any protected health information (PHI) collected through our services will be handled in accordance with applicable laws and professional confidentiality standards, including HIPAA where applicable.

Please avoid sending sensitive medical information through unsecured website forms or email unless instructed otherwise.

4. Sharing Your Information

We do not sell your personal information.

We may share information only in the following situations:

  • With trusted service providers who assist in operating our business

  • When required by law or legal process

  • To protect the rights, safety, or property of Ponderosa Speech and Language or others

  • With your consent or authorization

5. Third-Party Services

Our website may use third-party services such as:

  • Website hosting providers

  • Scheduling platforms

  • Payment processors

  • Analytics tools (such as Google Analytics)

These third parties may collect and process data according to their own privacy policies.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information.

However, no internet transmission or electronic storage system is completely secure, and we cannot guarantee absolute security.

7. Your Rights and Choices

Depending on your location, you may have rights to:

  • Access the personal information we hold about you

  • Request corrections

  • Request deletion of your information

  • Withdraw consent where applicable

  • Request limitations on certain uses of data

To exercise these rights, contact us using the information below.

8. Children's Privacy

Because our services may involve children, we are especially careful with children's information.

We only collect information about minors with consent from a parent or legal guardian and use that information solely for service-related purposes.

9. Retention of Information

We retain personal information only as long as necessary to provide services, comply with legal obligations, and maintain appropriate business and healthcare records.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

11. Contact Us

If you have questions about this Privacy Policy or your personal information, please contact:

Wayfarer Speech Therapy PLLC

Dba Ponderosa Speech and Language
www.ponderosaspeech.com
hood@ponderosaspeech.com

509-795-1792